Last Updated: July 11, 2026
This SMS Privacy Policy explains how Mindful Wellness, referred to in this Policy as "Mindful Wellness," "we," "us," or "our," collects, uses, protects, retains, and discloses information connected with our text messaging programs.
This Policy applies specifically to SMS and MMS communications. It supplements any other website privacy policy, Notice of Privacy Practices, patient agreement, or privacy notice that may apply to your relationship with Mindful Wellness.
By voluntarily enrolling in a Mindful Wellness text messaging program, you acknowledge the practices described in this SMS Privacy Policy and our SMS Terms and Conditions.
When you enroll in or interact with a Mindful Wellness text messaging program, we may collect and maintain:
We collect SMS consent when you take an affirmative action, such as manually selecting an optional SMS consent checkbox on a website form, appointment request form, booking form, intake form, or another documented consent method.
SMS consent checkboxes are unchecked by default. Providing your mobile telephone number without selecting an SMS consent option does not, by itself, enroll you in text messages.
Informational and marketing message consent may be requested through separate checkboxes. You may consent to one message category without consenting to the other.
Your decision to receive text messages is voluntary. SMS consent is not a condition of purchasing a product, receiving a service, scheduling an appointment, or completing another transaction with Mindful Wellness.
We may use information connected with our text messaging programs to:
Message frequency varies based on your appointments, account activity, service usage, communication preferences, and the text messaging programs in which you enroll.
Message and data rates may apply according to the terms of your mobile service plan. Mindful Wellness does not charge a separate fee for participating in its text messaging programs.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt in data and consent will not be shared with any third parties, except service providers necessary to operate and deliver the text messaging program.
Mindful Wellness does not sell, rent, or provide your mobile telephone number, SMS consent information, or text messaging history to third parties or affiliates for their own advertising, lead generation, marketing, or promotional purposes.
We may provide limited SMS related information to vendors and service providers that perform operational services on our behalf, including:
These service providers may access information only as reasonably necessary to provide services to Mindful Wellness, operate the messaging program, deliver communications, maintain systems, support users, or comply with applicable requirements.
Providing information to service providers for these operational purposes does not permit them to use your mobile information or SMS consent for their own marketing or promotional purposes.
We may disclose information when we reasonably believe disclosure is necessary to:
Text messaging originator opt in data and consent will not be transferred or used for third party marketing as part of these disclosures.
SMS communications may not be encrypted or completely secure. Please do not send sensitive medical information, diagnoses, detailed treatment information, medication information, payment card information, passwords, or other highly confidential information through text message.
Where applicable, protected health information is handled according to applicable law and the privacy notices governing the healthcare services you receive from Mindful Wellness.
We may ask you to continue a conversation through a more secure communication method when the communication involves sensitive medical, personal, or financial information.
Do not use text messaging for emergencies or urgent medical concerns. Call 911 or seek immediate medical assistance in an emergency.
Mindful Wellness uses reasonable administrative, technical, and organizational safeguards designed to protect SMS related information against unauthorized access, use, alteration, disclosure, or destruction.
However, no text messaging service, wireless network, website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
We may retain SMS consent records, opt out records, communication history, delivery records, and related information for as long as reasonably necessary to:
Retention periods may vary based on the type of record, the nature of your relationship with Mindful Wellness, and applicable requirements.
You may stop receiving text messages at any time by replying STOP to a message from Mindful Wellness.
You may reply HELP for assistance or contact us directly to:
After you opt out, we may retain a suppression record containing your mobile number and opt out status so we can honor your request and prevent future unauthorized messages.
If you change, deactivate, transfer, or stop using a mobile number enrolled in our messaging program, please reply STOP before giving up the number or contact Mindful Wellness directly.
This helps prevent messages intended for you from being delivered to a future user of that telephone number.
Individuals under the age of 18 should not independently enroll in a Mindful Wellness text messaging program.
A parent or legal guardian may provide consent for communications relating to a minor when legally authorized to do so.
Text messages may contain links to the Mindful Wellness website, scheduling platforms, review websites, payment platforms, or other third party services.
Third party websites and services operate according to their own privacy policies and terms. Mindful Wellness is not responsible for the privacy or security practices of websites or services that it does not control.
Mindful Wellness may update this SMS Privacy Policy from time to time to reflect changes in our messaging practices, technologies, service providers, or applicable requirements.
Updates will be published on this page with a revised Last Updated date.
For questions, requests, or concerns about this SMS Privacy Policy or our text messaging practices, contact:
Mindful Wellness
Phone: (310) 220-4543
Email: contact@mindfulwellness.com
Contact Page: Contact Mindful Wellness
